Choosing the Best out of the Best Web Hosting Services – A Guide

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Introduction

In the world of webhosting, everyone promises heavens until you sign a one year contract with them, then you know what it means to have the worst service one can ever have! Even with the much information that the internet provides about web hosting companies, it is sometimes difficult to sift through all that glitters but may not be gold. So here are a few tips to help you; at best, you can make mistakes in the choosing process, you cannot afford to jeopardize your business at the altar of negligent web hosting companies. This will call for an effort on your part; it is a worthy one to make.

Do background research

Now that you have a list of the best companies, you will need to take note of each and every detail. For instance there could be hidden costs that are never mentioned upfront during their advertisement; for instance, some companies choose to conceal the renewal fee and that may lead to increased cost.

 

Time to test their claims

So many companies will definitely have such items as 99.9% uptime, unlimited disk space, unlimited bandwidth, unlimited domains and many more great offers. But it is better to have an honest lower offer than be promised gold only to find base metal! Some of the ways to consider confirming their claims;

Looking at their history

With much information on the internet, one can easily find such information as uptime, response time, disk space, and bandwidth among other things that they claim to have. If for the time they have been in business they have had 99.9% uptime, then you do not need to worry for the future, because the past inspires confidence for future dealings.

Therefore find a company’s practices for a recommended period of a minimum of six months, find their uptime, response time, bandwidth, disk space and the way they have behave as regards what they claim to have.

Looking at reviews

This is well known to many consumers. And this is why every company needs to be keen on how they relate to customer. The level of customer satisfaction is key to keeping any company afloat in the congested ocean of webhosting; otherwise a company would be headed for the rocks.

 

Direct contact research

Direct contact means that one contacts the company directly posing as a customer to feel what it would mean to be their customer.

For status, you will need to get contact details. These are not hard to get since they are readily available on the internet. You will need to get their e-mail address, phone number or any other avenue that will get through to the customer support.

Determine the duration of response time

With the list of the best companies you have, take time to send queries to each and determine how much time it will take for each of the companies to respond to your queries. Make sure to level the ground for each of the companies so that there is no bias for any of them. Consider the different time zones, night and day, and peak hours among other scenarios because you are not sure when you may need to contact them. A good company would respond within 6 hours. There are those who respond in less than a minute.

Determine the quality and relevance of the response

This is meant to determine how knowledgeable they are about their products and secondly how good they are at trouble shooting and solving emerging issues. Be vigilant but fair enough to give chance for each if them to reveal their real characters as business entities. With every query, the customer care should be able to identify the problem and offer to solve it for you if possible.

Determine their rapport with clients

It is not enough to have the best equipment and data centers in the world, the customer needs to feel you are at your best. This is called communication. Kind words communicated cheerfully with correct relevance is a mark of good communication.

Conclusion

It is said you ‘look before you leap’. Take time to be sure before you get engaged into any contract. Find right information, do comparisons and then make your decision.

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