InMotion Hosting Review

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InMotion Hosting is established in 2001, provides broad range of service including shared hosting plan, VPS hosting and dedicated hosting. InMotion have been rewarded by a loyal – and growing – customer base. The company ethos is to provide a first-class service from well-trained staff without cutting corners on support.
Getting good response speed is a big selling point. As such, their packages are mainly aimed at business and corporate users – people who can afford to pay a little more for reliability and support. At the start of the review, we noted that InMotion Hosting barely mentions the Value Class package. The budget end of the market isn’t their strong point; this is a hosting company more suited to Midsize Business Website.

InMotion Hosting Plans

InMotion Hosting only offers Linux web hosting, but they offer a range of packages which cover all bases pretty comprehensively. Throughout this review, bear in mind that Value Class and Business Class are InMotion Hosting’s name for shared hosting.
Value Class isn’t promoted on the site, but it is there. It’s an incredibly basic plan which offers limited options and restricted features. Value Class doesn’t feature much on the website, and you’ll probably find that Business Class is a better option.
There are three different Business Class plans: Launch, Power and Pro. Only the Pro plan offers unlimited domain hosting for multiple sites and unlimited FTP; unlimited disk space and bandwidth is included on all Business Class plans. These are still affordable compared to the competition, although they’re not aimed squarely at the budget market.
In terms of VPS and dedicated plans, InMotion offer all the higher-spec options you’d expect. Plenty of support information is available for new users, including help on installing Django (this does cost extra however). A VPS package is ideal for those who wish to become InMotion resellers.

InMotion Hosting Uptime/Downtime

InMotion Hosting offers a 99.9% uptime guarantee, and their highly capable network is monitored round the clock by staff and by a unique Proactive System Management tool. The company don’t publish any data on their uptime.
As mentioned in the introduction, customers who choose a VPS or Business Class hosting package can choose which data centre they wish to use to host their site. There’s one located on the east coast of the US and another on the west coast. On the InMotion hosting website, you can download dummy files to find out which one will provide the best speeds for you. In addition, come customers enjoy very fast speeds in certain areas. InMotion Hosting calls these areas Max Speed Zones.

InMotion Hosting Money Back Guarantee / Cancellation Policy

By default, there’s no free trial. However, InMotion Hosting offer two guarantee tiers should you wish to cancel service with the company and get your money back. The first is a 90-day money back guarantee and applies to 1 or 2 year Business Class hosting signups and 6 or 12 month Virtual Dedicated signups. Monthly, 6 month or 12 month dedicated packages, and Value Class packages, are eligible for a shorter guarantee period of 30 days. As is normal with money back guarantees, domain name fee are non-refundable. InMotion Hosting will deduct the cost of the domain from your refund, plus a small administration fee.

InMotion Hosting Support
InMotion Hosting places a great deal of emphasis on highly-accessible support. Their online support portal boasts thousands of knowledge base articles and tutorials. In terms of technical support, all their technical support staff are located within the US and are available via email, live chat and telephone. There’s no charge to use any of these support options.

InMotion Hosting Extras
When it comes to features, InMotion Hosting provides most of the features we sought. However, not all of them come with all of the hosting packages; and the more features you want, the more you will have to pay. For instance, the web hosting service provides SSL certificates, shopping carts and customizable error pages, but you’ll have to opt for one of its higher-priced plans. Each plan does come with a control panel and website builder. If you already have a website, InMotion Hosting provides one free site transfer.
All users are provided with $100 in Google Adwords credits, and US users are also given $75 in credit on Bing and Yahoo! Search – a useful discount if you haven’t used either before. In addition, shared hosting customers receive a free domain name for one year. As previously mentioned, dedicated server users receive a free ongoing licence for Cpanel and WHM with no surcharge.
Those who wish to build their own website from scratch can use InMotion Hosting’s website builder, a web-based tool which can be used to create rich content and interactive features. This includes basic sites, Flash animations, blogs, forums, galleries, ecommerce functionality and more than 500 templates and themes.

InMotion Hosting are a good choice if you’ve had bad experience with other shared hosting, or you’ve placed top-notch support at the number one spot in the wish list. Likewise, if you have a need for speed, InMotion Hosting are worth checking out – particularly if you’re in the US and you fall inside one of their Max Speed Zones.
Their website is rich in detailed information and specs, unlike some hosting companies which provide only the basics, and the freebies they provide on sign-up are generally valuable. Anyone new to web hosting may feel a little overwhelmed by the myriad of options, but if you’re looking for a robust web hosting package which you may want to grow over time, InMotion Hosting are an excellent choice.

Data Center:
The company has a data centre in downtown Los Angeles and a secondary location in Virginia Beach, VA If you choose to buy a VPS or Business Class package, you can choose which data centre your site is hosted in, depending on where your clients are located – a nice touch.

Read Review  Visit Host

    Expert's Rating:

    Uptime / Reliability - 90%
    Support / Service - 90%
    Server / Network Speed - 90%
    Price / Value - 80%
    Features / Addons - 80%

    Summary: This host seems Outstanding

    86%

    Overall



    you will enjoy high performance and quality support

    Good about this host

    1.Fast ad highly reliable server hosting service
    2.Quality customer support
    3.Highly recognized in the industry
    4.Availability of different hosting plans

    Bad about this host:

    1.Comparing InMotion with other service providers, the very first thing that you will notice is the difference in pricing.
    2.Limited addon domains

    Bottom Line

    If you hold your business in high esteem then you need to have a professional website that is backed by quality hosting and impeccable customer support. InMotion has been a favorite web hosting provider for hundreds of businesses since 2001.
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    REVIEWED BY: Adam
    Oct 19,2012

InMotion Hosting Review